Some good, some frustrating
Review of 0 Miles, LLC by Katherine Silva · June 10, 2026
My experience was a mixed bag. The SUV I came to see was available and looked pretty close to the online photos. The test drive went fine, and the person helping me was polite. However, getting a clear breakdown of the total cost took several questions, and the trade-in discussion felt rushed. I also noticed a minor interior issue that had not been mentioned beforehand. They did agree to address it, but the follow-up took longer than I thought it should. I didn’t feel mistreated, and the vehicle has been reliable so far. Still, better communication and a more transparent process would have made me feel much more confident about the purchase.