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Some good, some frustrating

Review of 1 American Classics by Kiki Wilding · March 22, 2025

3/5

The car itself has turned out to be a solid purchase, but the process was uneven. The person who showed it to me was knowledgeable and gave me plenty of time for a test drive. However, I waited much longer than expected for the paperwork, and there was confusion over which documents I needed to bring. Pickup also got moved back because one item had not been completed. Once everything was sorted, the final numbers were what we had agreed on, and the car was clean with a full tank when I left. I’m satisfied with the vehicle, but communication between the sales desk and office could definitely be better.

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More reviews of 1 American Classics

  • Elizabeth Purchase

    May 29, 2026 · Experience May 29, 2026

    Verified customer

    Not what I was told

    I made the trip after being told the car was ready to drive, but it had obvious issues as soon as I arrived. The battery struggled, a warning light stayed on, and the interior condition looked rougher than expected. I felt like my time was wasted, and the staff seemed more interested in excuses than finding a solution.

  • Richard Bowen

    May 28, 2026 · Experience May 25, 2026

    Verified customer

    Nice selection, no pressure

    I enjoyed walking through the inventory and talking cars with the staff. They knew the history of the vehicle I liked, gave me space to inspect it, and never pushed me to buy. I’ll be back.

  • Linda Carter

    April 24, 2026 · Experience April 16, 2026

    Verified customer

    Terrible communication

    I put time into discussing a car and was told I would receive additional photos and a call back. Neither happened. After I followed up twice, I learned the car had already been sold. Nobody apologized or explained why I was left waiting. I understand inventory moves quickly, but basic communication should not be this difficult.

  • Joe Tierno

    March 28, 2026 · Experience March 22, 2026

    Verified customer

    Great classic inventory

    I found exactly what I wanted and the purchase was refreshingly easy.