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Disappointed after the sale

Review of 1 American Classics by Michael Pisano · January 7, 2026

2/5

I liked the car and the buying process was friendly, but the follow-up changed my opinion. Within the first week I noticed a fluid leak and called to ask whether they could take a look. I left messages and had to keep checking back before getting an answer. When I finally spoke with someone, I was told it was an older car and these things happen. I understand that classics need maintenance, but I expected more help considering how quickly the problem appeared. The paperwork also took longer to arrive than I was told. I’m not saying the car is a total loss, but the lack of support left me disappointed.

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More reviews of 1 American Classics

  • Elizabeth Purchase

    May 29, 2026 · Experience May 29, 2026

    Verified customer

    Not what I was told

    I made the trip after being told the car was ready to drive, but it had obvious issues as soon as I arrived. The battery struggled, a warning light stayed on, and the interior condition looked rougher than expected. I felt like my time was wasted, and the staff seemed more interested in excuses than finding a solution.

  • Richard Bowen

    May 28, 2026 · Experience May 25, 2026

    Verified customer

    Nice selection, no pressure

    I enjoyed walking through the inventory and talking cars with the staff. They knew the history of the vehicle I liked, gave me space to inspect it, and never pushed me to buy. I’ll be back.

  • Linda Carter

    April 24, 2026 · Experience April 16, 2026

    Verified customer

    Terrible communication

    I put time into discussing a car and was told I would receive additional photos and a call back. Neither happened. After I followed up twice, I learned the car had already been sold. Nobody apologized or explained why I was left waiting. I understand inventory moves quickly, but basic communication should not be this difficult.

  • Joe Tierno

    March 28, 2026 · Experience March 22, 2026

    Verified customer

    Great classic inventory

    I found exactly what I wanted and the purchase was refreshingly easy.