poor service today
Review of 12 Below Ice Cream Bar & More by Lillian Freiler · February 21, 2026
I stood at the counter without being acknowledged, even though the shop wasn’t very busy. Once someone finally took my order, the interaction felt rushed and unfriendly. My sundae was messy, partly melted, and missing one of the toppings I requested. I expected a simple treat, but the whole visit was disappointing.