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nothing went as promised

Review of 1st Auto Sales Inc by Lori Kennedy · August 22, 2024

1/5

I regret buying here. The car developed problems shortly after I took it home, and getting anyone to seriously address my concerns was exhausting. I called several times, received different answers, and kept being told someone would get back to me. The follow-up never matched what I was promised during the sale. I understand used cars can have issues, but I expected basic communication and some effort to help. Instead, I felt ignored once the paperwork was signed. I would not return.

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More reviews of 1st Auto Sales Inc

  • Rose Taylor

    August 11, 2026 · Experience August 11, 2026

    Verified customer

    no pressure, just help

    I really liked the laid-back approach at this dealership. I was able to walk the lot, check out interiors, and ask questions without someone pushing me toward the most expensive option. Once I chose a car, they explained the financing and gave me time to read everything. The vehicle was clean and had enough gas for me to get home comfortably. Overall, I felt listened to and respected, which made the purchase a lot less stressful.

  • Daniel Mauclaire

    July 29, 2026 · Experience July 29, 2026

    Verified customer

    quick and painless

    I bought a clean, reliable car and was treated well the entire time.

  • William Pouch

    March 29, 2026 · Experience March 19, 2026

    Verified customer

    helpful and straightforward

    I needed to replace my old car quickly, and the team here made a stressful situation much easier. They showed me several options within my price range and gave me space to compare them. My test drive wasn’t rushed, and the salesperson answered every question I had. The paperwork was simple, with no surprise add-ons at the end. I left with a vehicle that feels right for me and have been pleased with it ever since.

  • Steven Alvarez

    January 10, 2026 · Experience January 2, 2026

    Verified customer

    mostly a good visit

    I’m happy with my car. Paperwork took longer than I expected, though.