reviews.click

good repair, slow update

Review of 29 Tire and Auto by Cheryl Novak · November 28, 2024

3/5

I took my car in for a grinding noise and was told it needed front brakes. The repair itself seems solid, and the price was close to what I expected. My issue was communication. I dropped it off in the morning and didn’t hear anything for most of the day, so I had to call twice for an update. It also wasn’t ready until later than originally estimated. Everyone was polite when I spoke with them, and the brakes feel much better now. I’d consider using 29 Tire and Auto again, but I hope they improve the updates and give a more realistic pickup time.

See all 16 reviewsWrite a review

More reviews of 29 Tire and Auto

  • Barbara Ellis

    August 11, 2026 · Experience August 11, 2026

    Verified customer

    excellent service on my car

    I called about a check engine light and rough idle, and they were able to look at my car sooner than I expected. After diagnosing it, they called before doing any work and explained which repair was necessary and which maintenance could wait. There were no surprises when I picked it up. The engine is running smoothly, the warning light has stayed off, and they even followed up to make sure everything was okay. I’ve dealt with shops that talk over customers, but that wasn’t the case here. I felt listened to and treated fairly from start to finish. This will be my first call for future repairs.

  • Charlie Roessler

    June 10, 2026 · Experience June 7, 2026

    Verified customer

    no unnecessary repairs

    I expected a costly suspension repair, but they found a loose shield causing the rattle. They secured it and explained what they checked. I really appreciate a shop that doesn’t turn a small problem into a big bill.

  • Lisa Westrick

    April 1, 2026 · Experience March 29, 2026

    Verified customer

    mostly good with some delays

    I brought in my older pickup for an oil leak and a general inspection before a road trip. They located the leak, walked me through the repair, and didn’t make the truck sound worse than it was. The final total was reasonable, and it hasn’t leaked since. The downside was the scheduling. I had an appointment, but the truck sat for quite a while before anyone started on it, and I didn’t get it back until the following day. I had to rearrange a ride, which was inconvenient. I’m pleased with the actual work and the way they explained everything. Better communication about the delay would have made this a five-star visit.

  • James Oneavatar

    March 7, 2026 · Experience March 1, 2026

    Verified customer

    helped me out quickly

    I picked up a screw on my way through Molino and stopped in without an appointment. They worked me in, patched the tire properly, and checked the air in the other three while they had it. The wait was shorter than expected and nobody tried to sell me a new tire I didn’t need.