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follow-up was disappointing

Review of 3 Starz Auto by Ashley Vaughn · April 15, 2026

2/5

The buying part went fairly smoothly, but my opinion changed afterward. A warning light came on soon after I brought the car home, and getting a clear response took several calls. I understand that used vehicles can have issues, but I expected better communication and at least some help figuring out the next step. Instead, I kept being told someone would get back to me. The car is usable, but the lack of follow-through made the whole purchase feel much less positive.

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More reviews of 3 Starz Auto

  • Lisa Marchetti

    June 9, 2026 · Experience June 1, 2026

    Verified customer

    okay overall

    I liked the car and the price, but the wait was longer than promised. The staff was friendly once someone became available.

  • Steve Crowthers

    May 22, 2026 · Experience May 13, 2026

    Verified customer

    a surprisingly pleasant purchase

    Buying a used car usually makes me nervous, but this was a comfortable experience. I told them my budget and the features I cared about, and they showed me realistic options instead of steering me toward something more expensive. I was able to check the vehicle over, take a decent test drive, and ask plenty of questions. The numbers were presented clearly before I signed anything, with no last-minute surprise added to the conversation. The car was cleaned up and ready when I returned to finish the purchase. I’ve put regular commuting miles on it since then, and it has been dependable. I’d gladly recommend 3 Starz Auto to someone shopping around Ocala.

  • Justin Lawson

    May 9, 2026 · Experience May 4, 2026

    Verified customer

    easy from start to finish

    I came in expecting the usual pressure and was pleasantly surprised. I had time to look around, ask questions, and take a proper test drive without anyone hovering over me. The SUV I chose was clean inside and drove exactly as described. They explained the financing and paperwork in plain language, so I never felt lost. Everything was wrapped up faster than I expected. I’ve had the vehicle for a few weeks now and I’m still very happy with it.

  • Gary James

    February 27, 2026 · Experience February 19, 2026

    Verified customer

    just an average visit

    I liked one of the vehicles and the salesperson was friendly, but the trade-in discussion felt rushed. We couldn’t agree on numbers, so I left. Not terrible, just not the right deal for me.