Not the part promised

Review of 3Y Outdoor Equipment by Renee Duncan · November 26, 2024

1/5

I called ahead about a specific belt and was told it was available. After driving over, I learned the belt on the shelf was a different size and the correct one was not in stock. Nobody offered much help beyond saying it could be ordered. I wasted a trip and left frustrated.

More reviews of 3Y Outdoor Equipment

  • Michael Holland

    July 8, 2026 · Experience July 6, 2026

    Verified customer

    Solid local hardware stop

    I needed a few nuts, fuel line, and a spark plug for a weekend project. I found everything in one trip, and an employee helped me sort out the thread size. The store was tidy and easy to browse. I would rather come here than wander around a huge warehouse.

  • Sally Brown

    July 3, 2026 · Experience June 26, 2026

    Verified customer

    Fast, useful advice

    I needed a new trimmer head and had no idea which style would fit. They checked my model, found the right one, and explained installation. It fit on the first try and works great.

  • Steven Gerasimovich

    January 18, 2026 · Experience January 17, 2026

    Verified customer

    Helpful, with one hiccup

    I ordered a mower blade and the first one brought out was the wrong length. The employee caught the mistake before I left and found the proper blade in back. It added a little time to my visit, but everyone was courteous and the correct part fit perfectly once I got home.

  • Rodney Rubright

    January 4, 2026 · Experience January 4, 2026

    Verified customer

    Good selection

    I found what I needed, but the checkout line moved slowly.