Good service overall
Review of 3Y Outdoor Equipment by Chris Shipe · December 23, 2024
4/5
I brought my push mower in because it had become hard to start and would surge under load. The staff wrote down my concerns carefully and gave me a general idea of the turnaround. It took a few days longer than I originally expected, and I would have liked an update before I called. That said, the repair itself was done well. The mower now starts on the first couple of pulls and runs steadily through thicker grass. The charge seemed fair for the work performed, and they explained what had been cleaned and replaced when I picked it up. I would use the service department again, just with clearer timing.