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good experience, slight delay

Review of 407 Motor Group by Cynthia Frazier · September 17, 2025

4/5

I had a positive experience buying my crossover here. The staff was friendly, the listing was accurate, and I was able to take a decent test drive without someone talking over me the whole time. They explained the financing choices in plain language and answered my questions about the vehicle history. My only complaint is that the final paperwork took longer than I was told, and the interior could have used one more quick cleaning before delivery. Neither issue was a deal breaker, though. The car has been running well, and someone from the dealership followed up afterward. Overall, I’m happy with my purchase and would still recommend giving them a look.

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More reviews of 407 Motor Group

  • SERVICE

    May 13, 2026 · Experience May 4, 2026

    Verified customer

    fair and straightforward deal

    I traded in my older car and had a much better experience than I expected. They looked over my trade, explained how they reached the offer, and gave me room to compare the numbers. The used truck I chose was in good shape and ready for a test drive when I arrived. Nobody tried to rush me through the decision. Once I said yes, the paperwork was organized and easy to follow. I left feeling good about both the truck and the deal.

  • Evelyn Marsh

    May 7, 2026 · Experience April 27, 2026

    Verified customer

    follow-up was lacking

    I liked the car, but the buying process felt rushed. A small issue I pointed out was supposed to be checked, yet I had to call several times afterward and still never got a clear update.

  • Anthony Bellantoni

    May 5, 2026 · Experience May 2, 2026

    Verified customer

    smooth from start to finish

    I found a clean SUV, got straightforward answers, and finished the paperwork without any pressure. Easily my smoothest car-buying experience in Orlando.

  • Shawn Barrett

    November 6, 2025 · Experience October 27, 2025

    Verified customer

    worth the drive

    I came in after seeing a sedan online and was glad it matched the photos. The salesperson gave me time to look it over, answered my financing questions clearly, and never pushed me toward something more expensive. The test drive was relaxed, the car was clean, and the paperwork moved along faster than I expected. They also checked in afterward to make sure everything was going well. I felt comfortable with the whole purchase and would shop here again.