Customer service needs work
Review of Affordable Carz USA by Barbara Ellis · September 23, 2024
2/5
Nobody greeted me when I walked in. I had to hunt someone down just to get a price on a used SUV. Really unimpressed with the lack of urgency.
More reviews of Affordable Carz USA
- Verified customer
Cheryl Novak
April 11, 2026 · Experience April 11, 2026
Hidden fees ruined the deal
Everything seemed fine until we got to the finance desk. Suddenly there were all these extra dealer fees that weren't mentioned before. I felt pressured to sign quickly.
- Verified customer
Steven Maguire
April 6, 2026 · Experience April 6, 2026
Decent inventory but slow service
The selection of sedans was pretty good, but the paperwork took forever. I spent four hours here just to finish the financing on my Honda Civic. Staff was nice though.
- Verified customer
Ron Taylor
March 24, 2026 · Experience March 24, 2026
Stay away from these scammers
They lied about the vehicle condition and the finance manager added on warranties I didn't ask for. Never coming back to this place again.
- Verified customer
Josephq Knick
March 7, 2026 · Experience March 7, 2026
Best used car experience ever
Found a clean Ford F-150 here last week. Jerry made the whole trade-in process super simple and fair. No hidden fees, just straightforward dealing. Highly recommend these guys.