Kiki Wilding
June 15, 2026 · Experience June 15, 2026
Excellent Ford dealership
Super impressed with the service I received from start to finish. Everyone was friendly and professional. I'll definitely come back for future maintenance.
20 reviews
- Verified customer
- Verified customer
Katherine Silva
June 11, 2026 · Experience June 11, 2026
Highly recommend this dealership
Great communication throughout the order process for my Mustang. They kept me updated on the delivery status and had everything ready on pickup day.
- Verified customer
Brian Orlick
May 14, 2026 · Experience May 14, 2026
Great trade-in and buying process
The team at Al Packer Ford made everything simple. They offered a solid price for my trade-in and the whole transaction was done in under two hours.
- Verified customer
Shawna Housefield
March 12, 2026 · Experience March 12, 2026
Best car buying experience ever
Huge shout out to David in sales. He was patient and didn't push us at all. The financing process was the fastest I've ever dealt with at a dealer.
- Verified customer
Cindy Munley
February 19, 2026 · Experience February 19, 2026
Top-tier service department
Had a recall fix and an oil change done. They were very thorough and even provided a loaner vehicle while mine was in the shop. Excellent service.
- Verified customer
Tim Edwards
February 10, 2026 · Experience February 10, 2026
Smooth purchase of my Ford Bronco
Sarah was absolutely fantastic. She made sure everything was ready for me to sign. Financing department didn't try to hide any fees. Great experience.
- Verified customer
Andrew Castillo
January 11, 2026 · Experience January 11, 2026
Very happy customer
Found the perfect F-150 online and the team here made sure it was waiting for me. Financing was smooth and we were out in record time.
- Verified customer
Christopher Geist
November 5, 2025 · Experience November 5, 2025
Professional and efficient dealer
I had a great experience buying a used Escape. The car was cleaned perfectly and the process was very straightforward from start to finish.
- Verified customer
Jack Weaver
October 8, 2025 · Experience October 8, 2025
Amazing customer service
Had a great time working with the sales team. No pressure, no stress, and I left with the exact truck I wanted. Highly recommended to everyone.
- Verified customer
Cheryl Novak
September 2, 2025 · Experience September 2, 2025
Terrible customer service in service dept
I was told my parts would arrive in three days, but it took three weeks and no one would return my calls. Really disappointed in the lack of follow-up.
- Verified customer
Laura Pittman
August 15, 2025 · Experience August 15, 2025
Sales team is pushy and rude
Was interested in a new F-150 but the salesman was so aggressive about financing that I just walked out. Totally ruined the experience.
- Verified customer
Daniel Lovett
August 12, 2025 · Experience August 12, 2025
Decent service, but overpriced
They fixed my Ford truck issue, but the labor cost was surprisingly high. The work is quality, but be prepared to pay a premium.
- Verified customer
Josephq Knick
June 22, 2025 · Experience June 22, 2025
Great inventory, slightly slow closing
The selection of vehicles is fantastic. It did take a while to get the paperwork done in the finance office, but the car is great.
- Verified customer
Victoria Williams
June 13, 2025 · Experience June 13, 2025
Reliable and honest dealer
I trust the service department here completely. They never suggest unnecessary repairs and are always very professional when I drop off my vehicle.
- Verified customer
ANN KELLY
June 4, 2025 · Experience June 4, 2025
Very happy with my purchase
Highly recommend working with this Ford dealer. They were very transparent about the pricing and there were no hidden fees. Definitely coming back.
- Verified customer
Brian Whitaker
February 23, 2025 · Experience February 23, 2025
Efficient and friendly staff
Everything was perfect during my purchase of a new Explorer. From the test drive to the final paperwork, the staff was knowledgeable and polite.
- Verified customer
Michael Pinero
February 1, 2025 · Experience February 1, 2025
Awesome dealer experience
I bought a used Ford F-150 from these guys and the entire process was smooth. They even fixed a small trim issue I pointed out before finalizing.
- Verified customer
Matthew Cruz
December 9, 2024 · Experience December 9, 2024
Good service, long wait time
The service department is top notch when it comes to repairs, but you definitely have to account for a wait time even with an appointment.
- Verified customer
Larry Ashford
November 2, 2024 · Experience November 2, 2024
Excellent experience with buying a truck
Big thanks to Marcus for making the purchase of my new truck so easy. The trade-in value for my old Explorer was fair and the financing was seamless.
- Verified customer
Charlie Roessler
September 8, 2024 · Experience September 8, 2024
Top notch service and sales
These guys are the real deal. From the sales team to the service department, they really care about their customers and it shows.