Disappointed by the service follow up

Review of Alamo Auto Sales by Deborah Gannon · December 13, 2025

2/5

I had a minor mechanical issue a week later and they were really unhelpful about scheduling a quick fix. Expected better after buying from them.

More reviews of Alamo Auto Sales

  • Carol Ivanov

    August 9, 2026 · Experience August 9, 2026

    Verified customer

    Terrible communication from management

    Nobody returned my calls regarding the title transfer. It has been three weeks and I still have not received it. Very unprofessional team.

  • Kimberly Tran

    March 20, 2026 · Experience March 20, 2026

    Verified customer

    Fantastic service from start to finish

    So glad I stopped by. They had a great selection of reliable imports and the salesman was very helpful without being pushy.

  • Matthew Sullivan

    December 18, 2025 · Experience December 18, 2025

    Verified customer

    Outstanding support during my purchase

    I really appreciated the help I got with my auto loan. They found me a rate that was actually better than my bank. Highly recommended.

  • Josephq Knick

    November 19, 2025 · Experience November 19, 2025

    Verified customer

    Excellent customer focus from everyone

    Everyone I talked to was genuine and helpful. I didn't feel like I was just another number. Really appreciate the transparency during the sale.