Chuck Burgess
June 28, 2026 · Experience June 28, 2026
Great trade-in value
They gave me a very fair number for my trade-in, which helped me get into the model I really wanted. Excellent experience.
19 reviews
- Verified customer
- Verified customer
ANN KELLY
June 5, 2026 · Experience June 5, 2026
Quality work every time
I wouldn't take my Cadillac anywhere else. They know these cars better than anyone. Service is a little pricey but worth it.
- Verified customer
Clint Reid Sr
May 6, 2026 · Experience May 6, 2026
Just an average experience
The service department is clean and organized, but I feel like they are always trying to find extra repairs that aren't necessary.
- Verified customer
Louis Monacello
April 14, 2026 · Experience April 14, 2026
Very helpful staff
Brought in my Escalade for some rattling in the dash. They found the issue and fixed it under warranty without any pushback.
- Verified customer
Liz Bobbie
March 13, 2026 · Experience March 13, 2026
Terrible billing practices
They charged me for services I never authorized. When I questioned them, the manager just gave me the run-around. Avoid this place.
- Verified customer
John
March 2, 2026 · Experience March 2, 2026
Fantastic service department
My Cadillac was in and out of service in record time. They really prioritize the customer here. Very clean shop as well.
- Verified customer
Marco Arredondo
December 30, 2025 · Experience December 30, 2025
Solid team and good service
They always treat my car with respect. The service advisor Sarah keeps me updated throughout the day which is appreciated.
- Verified customer
Anonymous Anonymous
November 23, 2025 · Experience November 23, 2025
Best Cadillac dealer in Florida
I drove over an hour to come here because of their reputation, and it was worth it. Great inventory and very kind staff.
- Verified customer
Lejla Denic
August 28, 2025 · Experience August 28, 2025
Wonderful customer care
Everyone here is so polite and helpful. The waiting area is comfortable and they always wash my car before I pick it up.
- Verified customer
Susan Delgado
August 8, 2025 · Experience August 8, 2025
Highly recommended dealer
Michael was such a help when we were choosing our new vehicle. He really knows his stuff and made the whole thing stress-free.
- Verified customer
Shawn Barrett
July 31, 2025 · Experience July 31, 2025
Excellent buying experience
Working with Michael made buying my new XT5 so easy. He was professional, transparent, and didn't play any of the usual dealer games.
- Verified customer
Nancy J. Walker
June 4, 2025 · Experience June 4, 2025
Reliable dealership and service
I appreciate the transparency throughout the repair process. They never surprise you with costs and always explain everything clearly.
- Verified customer
Amanda Rojas
May 20, 2025 · Experience May 20, 2025
Love my new Cadillac!
Huge thank you to Michael for his patience while I decided on the right trim level. No pressure, just great service.
- Verified customer
Deb McCall
March 27, 2025 · Experience March 27, 2025
Professional and efficient
Dropped off my vehicle for service and the shuttle service was very convenient. Nice lounge area to get some work done while waiting.
- Verified customer
Barbara Farina
January 4, 2025 · Experience January 4, 2025
Absolute waste of time
Came in for a scheduled test drive, and the car wasn't even on the lot. Nobody called to tell me. Rude and unprofessional.
- Verified customer
Brian Orlick
December 16, 2024 · Experience December 16, 2024
Professional and easy to work with
The team helped me pick out a new model that fits my family perfectly. The whole process was smooth and very quick.
- Verified customer
Edward Nakamura
December 8, 2024 · Experience December 8, 2024
Service was sloppy
Got my car back with grease on the leather and the interior wasn't wiped down. Not what I expect from a luxury dealer.
- Verified customer
Henry Purnell
September 22, 2024 · Experience September 22, 2024
Good selection, friendly people
Found a great pre-owned deal here. The financing guy was a bit pushy with the add-ons, but the sales rep was really nice.
- Verified customer
Taw Reh
September 9, 2024 · Experience September 9, 2024
Good service, but long wait
Took my Cadillac for an oil change. The work was top notch, but it took way longer than they promised when I dropped it off.