Wait time was too long
Review of Alan Jay Cadillac of Sebring Service by Tyler Nash · May 7, 2026
3/5
The staff was friendly but the service took three hours longer than quoted. They were clearly swamped, which impacted the quality.
More reviews of Alan Jay Cadillac of Sebring Service
- Verified customer
Robert Dorr
June 27, 2026 · Experience June 27, 2026
Reliable and fast service
They fixed my suspension issue perfectly. The only reason for 4 stars is that the waiting room was a bit noisy, but service was great.
- Verified customer
Beth Covarrubias
June 19, 2026 · Experience June 19, 2026
Above and beyond service
My service advisor went out of their way to find me a loaner car when my service took longer than expected. Truly amazing staff.
- Verified customer
Kassandra Gomez
June 4, 2026 · Experience June 4, 2026
Exceptional service department
Brought my Escalade in for a check up and was treated like royalty. They washed the vehicle and had it finished right when they promised.
- Verified customer
Zachary Pruitt
November 28, 2025 · Experience November 28, 2025
Decent service, expensive parts
Work was fine, but they really charge a premium for parts here. It might be worth checking local prices before getting work done.