Terrible communication after sale

Review of Alan Jay Kia by Diane Oyelaran · May 18, 2026

1/5

Sales rep never returned my calls about the second set of keys. Extremely frustrating experience dealing with them post-purchase.

More reviews of Alan Jay Kia

  • Jeff Harness

    June 15, 2026 · Experience June 15, 2026

    Verified customer

    Good inventory and pricing

    Solid selection on the lot. Found exactly what I was looking for at a fair price. Would definitely consider buying here again.

  • Stephanie Lawson

    June 9, 2026 · Experience June 9, 2026

    Verified customer

    Best car buying experience

    Maria was amazing. She explained every feature of the new model and didn't pressure me at all. Highly recommend.

  • Josephq Knick

    June 6, 2026 · Experience June 6, 2026

    Verified customer

    Exceptional customer care

    Professional and courteous staff. They went above and beyond to make sure I was happy with the purchase. Top notch.

  • Connie Melendy

    June 4, 2026 · Experience June 4, 2026

    Verified customer

    So happy with my Kia

    The team here is incredible. They really listen to what you need rather than just trying to sell you something expensive.