Service department is completely clueless

Review of Allen Turner Chevrolet by William Pouch · September 10, 2025

1/5

Brought my car in for a check engine light and they kept it for three days without even calling me. Still not fixed. Avoid them.

More reviews of Allen Turner Chevrolet

  • Rachel Kirby

    July 12, 2026 · Experience July 12, 2026

    Verified customer

    Helpful and knowledgeable staff

    I didn't know exactly what I wanted but they helped me narrow it down. Ended up with a great SUV and zero buyers remorse. Thanks again!

  • Chris Heywang

    May 14, 2026 · Experience May 14, 2026

    Verified customer

    Best dealer in Crestview

    Bought my last two cars here. They keep it simple and honest. If you need a Chevy, don't waste time going anywhere else. Great service.

  • Jeff Harness

    February 12, 2026 · Experience February 12, 2026

    Verified customer

    Wait times are ridiculous

    Scheduled an appointment for an oil change at 9am and didn't leave until noon. Three hours for a simple service is just unacceptable.

  • Nicole Baptiste

    December 31, 2025 · Experience December 31, 2025

    Verified customer

    Best experience at Allen Turner

    Mark in finance was a huge help with my lease. Very transparent and got me a payment I was actually happy with. Definitely coming back later.