Alpha Auto Group LLC

4.0Great · 14 reviews · 14 verifiedClaimed profile

14 reviews

  • Jason Mercer

    July 30, 2026 · Experience July 30, 2026

    Verified customer

    Great car for the price

    Very happy with the used hatchback I bought. It was clean and fully serviced before I took it off the lot.

  • Maria Sanchez

    January 6, 2026 · Experience January 6, 2026

    Verified customer

    Nice car, long wait

    The car is perfect but the paperwork took forever. Other than the wait, everyone was very helpful and pleasant.

  • Marco Arredondo

    December 24, 2025 · Experience December 24, 2025

    Verified customer

    Super happy with service

    They fixed an issue with the sensor the day after I bought it without any hassle. Great accountability.

  • Max Lane

    December 17, 2025 · Experience December 17, 2025

    Verified customer

    Average dealership experience

    Nothing special, just a standard used car lot. Sales guy was decent but nothing blew me away. Car runs fine though.

  • Carol Ivanov

    September 12, 2025 · Experience September 12, 2025

    Verified customer

    Friendly and helpful

    Easygoing dealership with no pressure. They had exactly what I needed at a price that worked for my budget.

  • Shawn Barrett

    September 10, 2025 · Experience September 10, 2025

    Verified customer

    Terrible customer service

    The car started making a noise before I even left the lot. They refused to fix it without charging me extra. Dishonest.

  • Raha Mahboobi

    June 30, 2025 · Experience June 30, 2025

    Verified customer

    Top notch experience

    Highly recommend checking them out if you're in Jacksonville. Phil and his team were professional and very kind throughout.

  • John Deyo

    June 22, 2025 · Experience June 22, 2025

    Verified customer

    Found a great sedan

    Phil helped me get a reliable commuter car. Financing was quick and he made sure I understood every detail before signing.

  • Kimberly Tran

    May 28, 2025 · Experience May 28, 2025

    Verified customer

    Excellent experience with Phil

    Phil was amazing and made buying my first car a breeze. He explained everything clearly and was very patient with me.

  • Kris Tyler

    January 1, 2025 · Experience January 1, 2025

    Verified customer

    Good deal, slightly messy

    Got a fair deal on a trade-in SUV. The office was a bit disorganized but the car itself is great and in good condition.

  • Robert Bujeiro

    December 12, 2024 · Experience December 12, 2024

    Verified customer

    Complete bait and switch

    Advertised one price online and added nearly two thousand in fake fees once I showed up. Avoid these guys at all costs.

  • Sandra Seibel

    November 9, 2024 · Experience November 9, 2024

    Verified customer

    Super happy with my car

    Such a smooth process from start to finish. The team here really knows how to treat their customers well.

  • Gary James

    October 9, 2024 · Experience October 9, 2024

    Verified customer

    Decent car average service

    Car is fine but the wait for the finance manager was excessive. Two hours of just sitting in the lobby is too much.

  • Driver

    September 18, 2024 · Experience September 18, 2024

    Verified customer

    Great selection of used cars

    I was surprised by how clean the inventory was. Every car I looked at looked well maintained and ready to drive.