Terrible customer service experience

Review of Alta Equipment Company by Gary James · May 16, 2025

1/5

Don't bother with these guys. Ordered parts two weeks ago and they still haven't arrived. No updates and nobody answers the phone when I call to check.

More reviews of Alta Equipment Company

  • Raha Mahboobi

    April 23, 2026 · Experience April 23, 2026

    Verified customer

    Great team at Alta

    Highly recommend visiting this place if you are looking for construction tools. Friendly and professional, will definitely be coming back for future needs.

  • Brian Orlick

    April 2, 2026 · Experience April 2, 2026

    Verified customer

    Solid place for equipment needs

    Good selection and knowledgeable techs. Had a small mix-up with an invoice but they cleared it up quickly. Will continue to do business here.

  • Larry Ashford

    March 26, 2026 · Experience March 26, 2026

    Verified customer

    Fast turnaround on service

    Brought in my bulldozer for hydraulic issues and they had it back to me in two days. The tech was very professional and explained the fix perfectly.

  • Lisa Marchetti

    February 7, 2026 · Experience February 7, 2026

    Verified customer

    Incredible service and inventory

    Everything about this transaction was great. From the initial quote to the final delivery of the skid steer, everything was handled with total professionalism.