Terrible customer service and hidden fees
Review of American Car Center by Susan Delgado · March 17, 2026
1/5
They added a bunch of extra fees that weren't discussed before the final signature. Total bait and switch.
More reviews of American Car Center
- Verified customer
Brian Whitaker
August 14, 2026 · Experience August 14, 2026
Great cars and honest service
Truly impressed with the quality of their inventory. Everything went perfect with my purchase and financing.
- Verified customer
Diane Oyelaran
January 10, 2026 · Experience January 10, 2026
Found the perfect ride today
They were so helpful with my trade-in and made the new car transition incredibly smooth. Highly recommend checking them out.
- Verified customer
Michael Holland
December 7, 2025 · Experience December 7, 2025
Poor communication after the sale
They promised to fix a small scratch before pickup but never did. Now they say it’s too late. Poor customer service.
- Verified customer
Christine Waverly
December 2, 2025 · Experience December 2, 2025
Best car buying experience ever
Professional, friendly, and very transparent. I found a great deal on a used SUV and couldn't be happier.