Terrible customer service experience

Review of American Dealer Group by Josephq Knick · April 22, 2026

1/5

They promised me a second key and never sent it. I called five times and nobody knows what I’m talking about. Very frustrated.

More reviews of American Dealer Group

  • Louis Monacello

    July 21, 2026 · Experience July 21, 2026

    Verified customer

    Professional and polite staff

    They really care about their customers. From start to finish, the process was transparent and honest. My next car will come from here too.

  • Barbara Lemons

    June 30, 2026 · Experience June 30, 2026

    Verified customer

    Love my new ride

    Everyone was so helpful. Found the perfect SUV on the lot and drove it home the same day. Great inventory and low pressure.

  • William Foster

    February 22, 2026 · Experience February 22, 2026

    Verified customer

    Best dealer in Delray

    No games, just good deals. I told them what I wanted and they made it happen within my budget. Definitely recommend these folks.

  • Aliah

    January 26, 2026 · Experience January 26, 2026

    Verified customer

    Good deal, nice staff

    Happy with the purchase. Salesperson was very knowledgeable about all the features of the vehicle. Would have been 5 stars if the car was detailed better.