Poor follow up on repairs
Review of American Yachts by John Deyo · July 1, 2026
2/5
We had agreed on some minor cosmetic fixes before delivery, but they were never completed. When I reached out, I got a runaround for weeks.
More reviews of American Yachts
- Verified customer
William Foster
May 23, 2026 · Experience May 23, 2026
Average service during the deal
The brokers know their stuff, but I felt like there was a bit of miscommunication during the closing phase. Everything worked out but could be smoother.
- Verified customer
Rachel Kirby
September 30, 2025 · Experience September 30, 2025
Fantastic boat buying experience
We just bought our first yacht here and they made the entire process so easy. Very professional and the level of service was unmatched.
- Verified customer
Kimberly Tran
August 19, 2025 · Experience August 19, 2025
Exceptional customer service
They were patient with all my questions. Being a first-time yacht owner, I needed a lot of guidance, and they were always there to assist.
- Verified customer
Aaron Whitehead
July 26, 2025 · Experience July 26, 2025
Very knowledgeable brokers
These guys know everything about these vessels. They helped us find the right model and handled the survey process with such attention to detail.