Terrible customer service team

Review of Andrew Thomas Motor Cars by Dave Richard · August 20, 2025

1/5

The manager was rude and dismissive when I asked about a warranty issue. I will never recommend this place to friends or family based on how I was treated.

More reviews of Andrew Thomas Motor Cars

  • James Tooley

    August 5, 2026 · Experience August 5, 2026

    Verified customer

    Fast and easy financing

    Walked in looking for a commuter car and drove out in two hours. The financing team worked their magic and got me a rate lower than my bank offered.

  • ANN KELLY

    April 12, 2026 · Experience April 12, 2026

    Verified customer

    Average dealership experience

    Had to haggle quite a bit to get a fair price for my trade-in. The staff was nice, but it shouldn't have been that much of a struggle.

  • Kiki Wilding

    March 27, 2026 · Experience March 27, 2026

    Verified customer

    Hidden fees ruined the deal

    Car was fine, but they snuck in dealer prep fees we didn't discuss. By the time I noticed, I was already deep into the paperwork. Very shady feeling.

  • Justin Halloran

    March 3, 2026 · Experience March 3, 2026

    Verified customer

    Professional and efficient sales

    Great service from the moment I walked in. They were very transparent about the vehicle history and I didn't feel like I was being taken for a ride.