Disappointing post-sale support
Review of Auction Direct by Linda Carter · October 20, 2025
2/5
The car is fine, but they forgot to give me the second key. I've called four times and keep getting the runaround.
More reviews of Auction Direct
- Verified customer
Debra Leone
June 25, 2026 · Experience June 25, 2026
Best dealer in town
Professional service and great inventory. Found exactly what I wanted within my budget. Thanks to the awesome sales staff.
- Verified customer
Paul Mendoza
April 19, 2026 · Experience April 19, 2026
Average car buying experience
Good cars, but the paperwork process took forever. I was sitting in the lobby for three hours waiting to sign.
- Verified customer
Jason Ensey
March 27, 2026 · Experience March 27, 2026
Solid place to buy
Had a small issue with the A/C shortly after buying, but they fixed it for free under the warranty no questions asked.
- Verified customer
Steven Alvarez
February 22, 2026 · Experience February 22, 2026
No pressure sales
I really appreciated that no one hounded me while I walked the lot. Very relaxed vibe and great service from start to finish.