Rude and unresponsive service

Review of Audi Melbourne by Aaron Whitehead · February 26, 2025

1/5

I tried to get a simple part for my car and nobody could help me. After being put on hold for 20 minutes, they told me it was out of stock. Very poor service.

More reviews of Audi Melbourne

  • Greg Leathers

    December 5, 2025 · Experience December 5, 2025

    Verified customer

    Average service appointment

    Service was fine but they didn't wash the car as promised. For an Audi dealership, I expect a higher level of attention to detail with the service. A bit disappointed.

  • Larry Ashford

    September 5, 2025 · Experience September 5, 2025

    Verified customer

    Excellent experience with the service department

    They always keep me updated on the status of my repairs. It's nice not having to guess when my car will be ready. Highly recommend the team here.

  • Betty Lindstrom

    August 7, 2025 · Experience August 7, 2025

    Verified customer

    Great selection and friendly people

    Enjoyed my visit here. They have a good selection of new models and the staff is quite helpful. Just wish they had more loaner vehicles available for service days.

  • Eric Peterson

    May 2, 2025 · Experience May 2, 2025

    Verified customer

    Professionalism at its best

    I've been going here for years for service and they have always been top notch. Honest, reliable, and fair pricing. You won't find better Audi service in town.