Frustrating communication breakdown
Review of Audi Naples by Patrick Osborne · January 31, 2026
2/5
Left my car for service but they didn't call me until closing time. They didn't have the parts and kept it for three days.
More reviews of Audi Naples
- Verified customer
Robert Hayes
April 4, 2026 · Experience April 4, 2026
Excellent attention to detail
Always satisfied with the work done at this location. They treat my car like it's their own. Very happy with the level of professional service.
- Verified customer
Christine Connell
March 11, 2026 · Experience March 11, 2026
Outstanding service and communication
Every time I go in for service, it's a seamless process. They always provide a loaner if the work takes more than an hour.
- Verified customer
Kevin Robinson
February 18, 2026 · Experience February 18, 2026
Solid service but long wait
The work was high quality and my car is running great, but even with an appointment, the wait in the lounge was a bit long.
- Verified customer
Samuel Grauer
October 16, 2025 · Experience October 16, 2025
Good service, fair pricing
Reliable dealer for maintenance. They are thorough with inspections and the service advisor, Mike, was very transparent about upcoming repairs.