Audi Pensacola

4.4Great · 14 reviews · 14 verifiedClaimed profile

14 reviews

  • Paul Horn

    July 24, 2026 · Experience July 24, 2026

    Verified customer

    Perfect service

    They solved a complex alignment issue that another shop couldn't figure out. Highly skilled technicians and great customer focus.

  • John Deyo

    June 11, 2026 · Experience June 11, 2026

    Verified customer

    Super helpful team

    They went out of their way to fix a sensor issue I had. The service manager personally kept me updated. Exceptional service.

  • Connie Galietti

    April 1, 2026 · Experience April 1, 2026

    Verified customer

    Very professional service

    The service department is top tier. They always explain what they are doing and never try to push unnecessary work. Great place.

  • George Kolbinskie

    December 5, 2025 · Experience December 5, 2025

    Verified customer

    Great communication

    I love the video updates they send during the service. It makes it easy to see exactly what needs to be done. Always a good visit.

  • Rachel Kirby

    November 4, 2025 · Experience November 4, 2025

    Verified customer

    Decent service experience

    Needed an oil change and tire rotation. The work was completed well, just wish it hadn't taken three hours. Solid work though.

  • Zuzi Price

    August 28, 2025 · Experience August 28, 2025

    Verified customer

    Reliable dealership

    Been using them for routine maintenance for a while now. They are consistent, professional, and the car is always clean upon pickup.

  • Debra Leone

    January 11, 2025 · Experience January 11, 2025

    Verified customer

    Good quality work

    The mechanics here clearly know Audis. A bit pricey compared to local shops but you get peace of mind knowing the work is done right.

  • Stan Kurpiel

    December 28, 2024 · Experience December 28, 2024

    Verified customer

    Disappointing service visit

    Brought my car in for a brake squeak. They held it all day and didn't fix the issue. I had to pay for a diagnostic that led to nothing.

  • Tyler Nash

    December 18, 2024 · Experience December 18, 2024

    Verified customer

    Fantastic dealer experience

    Bought my Audi here and the process was flawless. Brian was my salesman and he was so professional. Highly recommend this team.

  • Joyce Tillman

    November 11, 2024 · Experience November 11, 2024

    Verified customer

    Excellent service department

    Everything from the moment I drop off the car is streamlined. They have a great loaner car program too. Very happy with them.

  • Matthew Cole

    November 8, 2024 · Experience November 8, 2024

    Verified customer

    Professionalism at its best

    I've been coming here for years. They always treat my vehicle with care and the waiting area is comfortable. Always a good experience.

  • Sammy Sallam

    September 20, 2024 · Experience September 20, 2024

    Verified customer

    Good overall

    Had a minor warranty repair done. They handled it well and didn't give me any trouble. Will be back for future maintenance.

  • Michael Brooks

    September 8, 2024 · Experience September 8, 2024

    Verified customer

    Always a pleasure

    My car was ready when promised and they even detailed it. The service writer was very polite and answered all my technical questions.

  • Matthew Cruz

    August 28, 2024 · Experience August 28, 2024

    Verified customer

    Solid dealership

    Good service, though sometimes getting an appointment can be a bit of a wait. Still, the work is always high quality and reliable.