Worst service experience ever
Review of Audi Wausau by Rick Jones · July 7, 2025
1/5
Car was returned with a scratch on the door after I brought it in for a simple oil change. They deny it happened on their lot. Total disgrace.
More reviews of Audi Wausau
- Verified customer
Brian Burgee
July 14, 2026 · Experience July 14, 2026
Excellent service at Audi Wausau
Took my Q5 in for its scheduled maintenance and they were done by lunch. Everything was explained clearly and the bill matched the quote perfectly.
- Verified customer
Jose Figueroa
July 12, 2026 · Experience July 12, 2026
Efficient and friendly team
Always a pleasure dealing with the service advisors here. They know the Audi brand inside and out and don't try to upsell things I don't need.
- Verified customer
Jay Tass
June 13, 2026 · Experience June 13, 2026
Disappointing parts department
Waited a week for a simple sensor, and when it finally arrived, it was the wrong part. No one called me to update me on the delay either.
- Verified customer
Megan Cortes
March 28, 2026 · Experience March 28, 2026
Professionalism at its best
Had a great experience buying a certified pre-owned SUV. Sarah made sure everything was detailed and ready to go before I even arrived for the test drive.