Service was just okay

Review of Audi West Palm Beach by Kimberly Tran · February 17, 2025

3/5

The car is great, but the service department is always busy. Hard to get a loaner vehicle, which is a pain when you have a long repair.

More reviews of Audi West Palm Beach

  • Nicholas Reed

    April 12, 2026 · Experience April 12, 2026

    Verified customer

    Top notch dealership

    I traded in my old trade-in and upgraded to an A6. The whole process was fast and they treated me very well.

  • Debbie Boyette-Norris

    December 17, 2025 · Experience December 17, 2025

    Verified customer

    Nice showroom and helpful staff

    Looked at the new Q5. The salesperson was very knowledgeable but the pricing negotiations felt a bit pushy. Eventually got a fair deal.

  • Paul Mendoza

    December 11, 2025 · Experience December 11, 2025

    Verified customer

    Avoid service department

    They had my car for a week for an oil change and tire rotation. When I got it back, they hadn't even washed it. Poor communication.

  • Angela Lee

    September 9, 2025 · Experience September 9, 2025

    Verified customer

    Excellent service and helpful sales team

    I had a great time buying my car here. They were transparent about everything and the financing team got me a great rate.