Horrible communication after sale
Review of Auto Instantly by Richard Scholl · June 9, 2025
1/5
After paying for my car, they completely ghosted me on the title paperwork. I have been calling for three weeks.
More reviews of Auto Instantly
- Verified customer
Ryan Caldwell
August 8, 2026 · Experience August 8, 2026
Top notch customer service
I really appreciated how helpful everyone was during the finance process. I left feeling great about my purchase.
- Verified customer
Tim Edwards
May 30, 2026 · Experience May 30, 2026
Friendly atmosphere
Mark made the whole experience enjoyable. He answered all my questions about the DS features without any pressure.
- Verified customer
Mindy Thaler
May 4, 2026 · Experience May 4, 2026
Unprofessional and rude
The sales team was very pushy and I felt lied to about the financing rates. I will never buy a car here again.
- Verified customer
David McCarty
March 24, 2026 · Experience March 24, 2026
Great trade in value
Got a fair deal on my old sedan as a trade-in. Very happy with the financing terms and the quality of the new car.