Dave Richard
August 12, 2026 · Experience August 12, 2026
Solid appliance shop
Good inventory and knowledgeable staff. Had a minor wait but it was worth it for the service.
16 reviews
- Verified customer
- Verified customer
Peter Vance
July 3, 2026 · Experience July 3, 2026
Reliable shop
Always helpful and honest about what needs replacing versus what doesn't.
- Verified customer
Daniel Lovett
March 15, 2026 · Experience March 15, 2026
Knowledgeable and reliable
They always get the job done right the first time. Great staff.
- Verified customer
Steven Gerasimovich
January 16, 2026 · Experience January 16, 2026
Waste of my time
Technician didn't show up during the window and nobody called. Terrible customer service.
- Verified customer
Marie Dupont
January 9, 2026 · Experience January 9, 2026
Good parts selection
Got exactly what I needed for my dishwasher. Friendly service though the shop is small.
- Verified customer
Lori Kennedy
December 31, 2025 · Experience December 31, 2025
Great local business
They treat you like family here. Always my first choice for appliances.
- Verified customer
Shawn Barrett
November 28, 2025 · Experience November 28, 2025
Exceptional customer support
They helped me select a new dryer and the installation was perfect. Great local shop.
- Verified customer
Emily Campbell
November 24, 2025 · Experience November 24, 2025
Very impressive service
Fast, friendly, and fixed the issue on the first visit. Highly satisfied.
- Verified customer
Aaron Whitehead
August 19, 2025 · Experience August 19, 2025
Top notch repair work
Very happy with how they fixed my dryer. Honest, fair, and professional.
- Verified customer
Sally Brown
August 19, 2025 · Experience August 19, 2025
Fantastic local store
Always helpful with parts for my older appliances. Great service every time.
- Verified customer
Jerry Sampson
August 16, 2025 · Experience August 16, 2025
Great appliance service
Fast repair on my fridge. Technician knew exactly what part was needed and fixed it in minutes.
- Verified customer
Beth Hartstein
March 25, 2025 · Experience March 25, 2025
Very helpful and knowledgeable
Fixed my washer quickly and the price was very fair. Will be my go-to shop.
- Verified customer
Debra Leone
October 21, 2024 · Experience October 21, 2024
Unprofessional and broken promise
They promised the part would be in on Tuesday, it's now two weeks later. Never again.
- Verified customer
Michael Pisano
October 6, 2024 · Experience October 6, 2024
Great for appliance parts
Staff is very knowledgeable about older appliances. Saved me from buying a new machine.
- Verified customer
Cheryl Novak
September 24, 2024 · Experience September 24, 2024
Excellent service and parts
Highly recommend Basil for any appliance needs. Professional and super helpful.
- Verified customer
Ron Taylor
September 5, 2024 · Experience September 5, 2024
Expensive and slow repair
They charged way more than the estimate and took way longer than they said they would.