Waited forever for help

Review of Best Buy by Cheryl Swinburn · June 9, 2026

1/5

Stood at the counter for twenty minutes waiting for someone to unlock a cabinet. Ended up just walking out. No one even apologized or looked my way while I stood there.

More reviews of Best Buy

  • Connie Galietti

    July 22, 2026 · Experience July 22, 2026

    Verified customer

    Solid help with my tv

    Came in to look at oled screens. Greg walked me through the different specs and didnt push the most expensive one. Very helpful guy. Prices felt fair for the quality.

  • Stephanie Lawson

    February 5, 2026 · Experience February 5, 2026

    Verified customer

    Too busy to assist

    Store was packed on a saturday. Found what I wanted but had to wait in a long checkout line. The staff was nice but clearly stressed out by the holiday crowds.

  • Jered Hess

    December 13, 2025 · Experience December 13, 2025

    Verified customer

    Reliable service as usual

    Went in to trade an old tablet. The process was straightforward and the trade-in credit was better than I expected. Appreciate the hassle-free experience.

  • Sandra Pope

    October 24, 2025 · Experience October 24, 2025

    Verified customer

    Always find what I need

    The staff here knows their inventory really well. I ask for obscure parts or cables and they always point me to the exact shelf. Never had a bad experience here.