Faulty product and poor support
Review of Best Buy by Barbara Lemons · May 30, 2025
2/5
Bought a bluetooth speaker that stopped working in two days. They were difficult about the return process.
More reviews of Best Buy
- Verified customer
Zuzi Price
August 5, 2026 · Experience August 5, 2026
Terrible customer service experience
Waited forever to talk to someone and then got attitude when I asked about a warranty. Never shopping here again.
- Verified customer
Michael Shutter
July 29, 2026 · Experience July 29, 2026
Excellent service on TV install
Purchased a massive OLED and they handled the delivery and wall mount setup perfectly. Clean and professional job.
- Verified customer
Max Lane
May 19, 2026 · Experience May 19, 2026
Helpful staff in home audio
The associate spent time showing me different speaker setups. Ended up with a great system for my living room.
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Jerry Sampson
May 6, 2026 · Experience May 6, 2026
Fast and friendly service
Went in for a screen protector install. It was done perfectly in five minutes. Highly recommend this store.