BMW of Fort Walton Beach

4.5Excellent · 20 reviews · 20 verifiedClaimed profile

20 reviews

  • Corey Engel

    July 1, 2026 · Experience July 1, 2026

    Verified customer

    Fast and friendly team

    My service appointment was a breeze. They kept me updated on the status of my parts and had me on my way quickly.

  • Keri Fox

    June 12, 2026 · Experience June 12, 2026

    Verified customer

    Communication could be better

    I had to call them to get an update on my car, they didn't reach out to me as promised. The repair was fine, though.

  • Lejla Denic

    April 17, 2026 · Experience April 17, 2026

    Verified customer

    Excellent attention to detail

    Loved the personalized service. They made sure I understood every feature of my new car before I left the lot.

  • Frank Delaney

    January 13, 2026 · Experience January 13, 2026

    Verified customer

    Service was okay but pricey

    The work performed was good, but the cost was quite high for what was done. Not sure I'll be returning for minor issues.

  • SERVICE

    January 6, 2026 · Experience January 6, 2026

    Verified customer

    Decent service, great cars

    Solid team and good cars. Only downside was a small mix-up with my service records, but they fixed it right up.

  • Christine Connell

    December 13, 2025 · Experience December 13, 2025

    Verified customer

    Pleasant and professional staff

    Good experience buying my car. The process was straightforward, though it did take most of the afternoon to finalize the papers.

  • Rodney Rubright

    November 12, 2025 · Experience November 12, 2025

    Verified customer

    Fantastic experience at BMW FWB

    Sales manager made me a great deal on a trade-in. Very honest and straightforward, which I really appreciate.

  • David McCarty

    November 6, 2025 · Experience November 6, 2025

    Verified customer

    Long wait for basic service

    The service itself is quality, but the wait time was far too long. I spent three hours just for an oil change. They need to manage their schedule better.

  • Virginia Gill

    November 1, 2025 · Experience November 1, 2025

    Verified customer

    Great team and facility

    Very clean waiting area and the staff makes you feel welcome immediately. Service work was done correctly the first time.

  • Linda Carter

    September 15, 2025 · Experience September 15, 2025

    Verified customer

    Top tier service department

    My go-to place for all BMW service. They are honest, quick, and always get the job done right.

  • Debra Leone

    August 4, 2025 · Experience August 4, 2025

    Verified customer

    Mostly happy with the service

    Everything was handled well, just wish the coffee station was better stocked! Otherwise, my car is running like new.

  • Andrew Castillo

    June 4, 2025 · Experience June 4, 2025

    Verified customer

    Top notch dealership team

    Everything was perfect. My new BMW is exactly what I wanted. Sales process was smooth as silk and finance explained everything clearly.

  • Paul Horn

    May 22, 2025 · Experience May 22, 2025

    Verified customer

    Highly recommended BMW dealer

    I've bought several cars here now and the consistency is impressive. Never a bad day at this dealership.

  • Eric Peterson

    May 20, 2025 · Experience May 20, 2025

    Verified customer

    Outstanding service as always

    Another flawless experience. The service team had my X5 serviced and washed in record time. Thanks to David for the constant communication.

  • Pamela Knight

    May 1, 2025 · Experience May 1, 2025

    Verified customer

    Excellent experience with the team

    Everyone from the reception to the finance desk was helpful and professional. Great car, great price.

  • Anonymous Anonymous

    April 16, 2025 · Experience April 16, 2025

    Verified customer

    Highly professional and thorough

    They really pay attention to the details here. Service was efficient and they provided a loaner vehicle while I waited.

  • Thomas Reyes

    November 18, 2024 · Experience November 18, 2024

    Verified customer

    Efficient and reliable service

    Brought my BMW in for routine maintenance and was very satisfied with the efficiency. Great team.

  • Jason Ensey

    October 10, 2024 · Experience October 10, 2024

    Verified customer

    Great buying process

    Sales staff listened to my needs and didn't push me into a car I didn't want. Very relaxed atmosphere.

  • Nicholas

    October 4, 2024 · Experience October 4, 2024

    Verified customer

    Smooth car buying journey

    Everything went according to plan. No hidden charges and everyone was very polite. I will definitely be back.

  • Figueroa-Robbins

    September 17, 2024 · Experience September 17, 2024

    Verified customer

    Very helpful service desk

    Mike helped me out today and was very professional. He clearly explained what my car needed without any pressure.