Katherine Silva
August 13, 2026 · Experience August 13, 2026
Good service, just long wait
They do great work on the cars, but expect to wait a while for an appointment slot. The staff is great though.
17 reviews
- Verified customer
- Verified customer
Aaron Whitehead
July 3, 2026 · Experience July 3, 2026
Amazing service and great team
Mike at the service counter was helpful and professional. Got my X5 fixed up and back on the road in no time.
- Verified customer
Brian Burgee
June 23, 2026 · Experience June 23, 2026
Mixed results on recent visit
The oil change was fine but they forgot to reset the service light. Had to go back and wait again to get it fixed.
- Verified customer
Michael Holland
June 8, 2026 · Experience June 8, 2026
Expert care for my car
I trust this team with my car more than anyone. They explain exactly what's wrong and never suggest unnecessary repairs.
- Verified customer
Corey Engel
April 4, 2026 · Experience April 4, 2026
Horrible communication and service
Left my car for two weeks and got zero updates. When I picked it up, they hadn't even fixed the issue I brought it in for.
- Verified customer
Debra Leone
January 30, 2026 · Experience January 30, 2026
Professional and helpful
Really happy with the service I received here. The staff made everything easy and my car feels brand new again.
- Verified customer
Amanda Rojas
November 15, 2025 · Experience November 15, 2025
Excellent maintenance services
My 3 series has never run better. They use genuine parts and the service is always top-notch and professional.
- Verified customer
Laura Pittman
August 30, 2025 · Experience August 30, 2025
Professional and friendly staff
They are always ready to help. The service department is well-organized and the work is consistently high quality.
- Verified customer
Eric Peterson
August 18, 2025 · Experience August 18, 2025
Solid dealer, good staff
Always professional. The service lounge is clean and has coffee, making the wait time much more bearable. Good spot.
- Verified customer
Zachary Pruitt
August 11, 2025 · Experience August 11, 2025
Great experience with my BMW
They go the extra mile, checking things I didn't even know were an issue. Truly the best place for BMW service.
- Verified customer
Julie Ferraro
June 26, 2025 · Experience June 26, 2025
Top notch BMW experience
Always get my service done here. They have a great waiting area and the staff is always friendly and efficient.
- Verified customer
Alexander Reyna
June 17, 2025 · Experience June 17, 2025
Very impressed with this shop
Top quality work. It's refreshing to find a shop that stands by their repairs and keeps their customers informed throughout.
- Verified customer
Donald Lizotte
March 14, 2025 · Experience March 14, 2025
Great team in Mamaroneck
Very happy with the service advisor, John. He was honest about the parts needed and kept me updated through the process.
- Verified customer
Jeff Harness
March 13, 2025 · Experience March 13, 2025
Very professional and knowledgeable
They have great mechanics who really know their way around a BMW. A little pricey, but you pay for peace of mind.
- Verified customer
Chris Heywang
January 25, 2025 · Experience January 25, 2025
Overcharged for basic repairs
I feel like they really took advantage of me on the last repair bill. The costs were way higher than a standard shop estimate.
- Verified customer
Rose Taylor
December 3, 2024 · Experience December 3, 2024
Good, but could be better
The service was great once I got in, but scheduling was a nightmare. They need a better system for booking.
- Verified customer
Eleanor Apuzzo
September 19, 2024 · Experience September 19, 2024
Fast and reliable service
They were quick to identify the problem and had me back in my car in just a few hours. Excellent service.