Good sales but poor follow up

Review of BMW of Tenafly by Sammy Sallam · May 21, 2026

3/5

Loved the car but had to call five times to get my registration paperwork. Sales was great, admin side needs work.

More reviews of BMW of Tenafly

  • Josephq Knick

    July 15, 2026 · Experience July 15, 2026

    Verified customer

    Top notch dealership team

    Everything from test drive to financing was seamless. Jason answered all my questions about the electric charging options.

  • Deborah Gannon

    July 8, 2026 · Experience July 8, 2026

    Verified customer

    Service department lacks organization

    Left my car for a recall and they forgot to call me when it was finished. I showed up and it was just sitting there.

  • Liz Bobbie

    May 29, 2026 · Experience May 29, 2026

    Verified customer

    Outstanding customer service here

    Sara in service is a rockstar. She handled my lease return and got me into a new 5 Series with zero stress. Highly recommend.

  • Louis Monacello

    May 1, 2026 · Experience May 1, 2026

    Verified customer

    Best BMW buying process

    Purchased my M3 from Brian and the team. Financing was a breeze and they had the car detailed perfectly before I drove off.