Michael Hickey
August 12, 2026 · Experience August 12, 2026
Professional and helpful
The team at Braman BMW knows their luxury cars. I felt comfortable asking all my questions and they were very patient.
15 reviews
- Verified customer
- Verified customer
Nancy Kowalski
August 2, 2026 · Experience August 2, 2026
Excellent BMW service
My service advisor was incredibly helpful. My car was ready when promised and they even did a full wash.
- Verified customer
Anonymous Anonymous
July 29, 2026 · Experience July 29, 2026
Top tier customer service
Everyone was attentive and made me feel welcome from the second I walked in. I am very happy with my new vehicle.
- Verified customer
Linda Carter
June 25, 2026 · Experience June 25, 2026
Professionalism at its best
Everything was smooth and easy. They explained every detail of my new lease perfectly. Would absolutely return.
- Verified customer
Jeff Harness
June 4, 2026 · Experience June 4, 2026
Long wait times
Even with an appointment, I waited over two hours for my oil change. They need better coordination in the shop.
- Verified customer
Christine Connell
April 15, 2026 · Experience April 15, 2026
Good sales experience
Purchased my first BMW here. They were very thorough and professional. The car was delivered in perfect condition.
- Verified customer
Chris Heywang
February 25, 2026 · Experience February 25, 2026
Fantastic sales experience
From the test drive to signing, it was all seamless. Loved the personalized service I got from the sales team.
- Verified customer
Samantha Poole
February 20, 2026 · Experience February 20, 2026
Nice showroom, great cars
Purchased my BMW here and the sales process was very professional. Just wish they were a bit more transparent about the extra fees.
- Verified customer
VA Cycling
December 24, 2025 · Experience December 24, 2025
Mixed results on service
The work was good, but it took way longer than estimated. Had to call multiple times to find out the status of my car.
- Verified customer
Peter Vance
December 4, 2025 · Experience December 4, 2025
Great car, great team
Braman is the best dealership I've dealt with. They have a massive inventory and the staff is genuinely friendly.
- Verified customer
Brian Burgee
November 22, 2025 · Experience November 22, 2025
Exceptional dealership experience
I’ve bought many cars but this was the best experience yet. Knowledgeable staff and a really nice lounge area.
- Verified customer
SERVICE
October 13, 2025 · Experience October 13, 2025
Professional all the way
Excellent service department and sales team. They handle everything with such care. I won't go anywhere else.
- Verified customer
Justin Halloran
August 28, 2025 · Experience August 28, 2025
Avoid service center
They misdiagnosed a simple engine issue and charged me thousands. Never going back to this place again.
- Verified customer
Suzanne
April 3, 2025 · Experience April 3, 2025
Rude service advisor
The advisor was condescending and acted like my questions were a nuisance. Terrible customer service for a luxury brand.
- Verified customer
Rachel Kirby
January 31, 2025 · Experience January 31, 2025
Five stars for the team
Very accommodating with my schedule and the sales process was fast. I love the new car and the dealer experience.