Terrible communication from service
Review of Briggs JCB by Megan Cortes · September 15, 2024
1/5
They held my machine for weeks without updates. When I showed up to pick it up, the work wasn't even finished. Avoid if you have a deadline.
More reviews of Briggs JCB
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Jimmy Turner
July 25, 2026 · Experience July 25, 2026
Honest dealer, great equipment
Really appreciated the transparency during the sale. No hidden fees and they helped me get the insurance paperwork squared away in no time.
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Jose Figueroa
July 21, 2026 · Experience July 21, 2026
The place to go for heavy gear
Solid inventory and even better people. I traded in my old unit for a new model and the appraisal was fair and fast.
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Heather Munoz
July 17, 2026 · Experience July 17, 2026
My go-to for JCB
Never had a bad experience here. The staff is consistently friendly, informed, and honest about what I actually need for my jobs.
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Brian Whitaker
April 13, 2026 · Experience April 13, 2026
Top tier customer service
Great communication from the service team. They kept me in the loop while my loader was being serviced and hit the timeline they promised.