Nicholas
July 31, 2026 · Experience July 31, 2026
Great team
They went out of their way to find a part for my older model. Very impressed with the effort they put in.
20 reviews
- Verified customer
- Verified customer
Precision Auto Storage
July 11, 2026 · Experience July 11, 2026
Excellent service
Took my car for a standard service and they found a small issue before it became a big problem. Very thorough team.
- Verified customer
Deborah Barnhart
June 24, 2026 · Experience June 24, 2026
Professional as always
Had an issue with my brakes and the team at Lakeland got it fixed same day. Always appreciate the transparency here.
- Verified customer
Debbie Boyette-Norris
June 1, 2026 · Experience June 1, 2026
Good experience
Very knowledgeable service writers. They explained the costs clearly and didn't try to push services I didn't actually need.
- Verified customer
Michael Brooks
May 10, 2026 · Experience May 10, 2026
Love this dealer
Always friendly and helpful. They treat you like a human being instead of just another number. Highly recommend them.
- Verified customer
The Outlaw Olive
January 31, 2026 · Experience January 31, 2026
Everything was perfect
I came in for a routine check-up on my ATS. Jennifer at the front desk was super welcoming and ensured I got a loaner car while mine was in the shop. The technician even sent me a video update on the status of my brakes, which I thought was a really nice touch. Everything was done by 2 PM. Great work.
- Verified customer
Charlie Roessler
November 7, 2025 · Experience November 7, 2025
Pricey but decent
A bit on the high side for repairs but you get quality parts and work. I suppose you pay for the dealer experience.
- Verified customer
Anthony Bellantoni
August 14, 2025 · Experience August 14, 2025
It was okay
Standard service, nothing special. The staff is fine, but it takes a while to get an appointment scheduled out.
- Verified customer
Auriana Stevens
July 17, 2025 · Experience July 17, 2025
Mixed feelings
The service is good but they are really expensive. Nice waiting room but be ready to pay a premium for repairs.
- Verified customer
Louis Monacello
June 28, 2025 · Experience June 28, 2025
Good quality
Nice to have a service team that actually listens to what the problem is. They hit the nail on the head.
- Verified customer
Barbara Lemons
April 16, 2025 · Experience April 16, 2025
Nice dealership
The facility is clean and the service staff are professional. Always a good experience when I bring my Escalade in.
- Verified customer
Emily Campbell
February 7, 2025 · Experience February 7, 2025
Amazing experience
The service department is miles ahead of others. They are efficient, professional, and very easy to work with always.
- Verified customer
Marco Arredondo
January 31, 2025 · Experience January 31, 2025
Terrible communication
My car was there for a week and nobody called me once. Had to show up in person to find out what was happening.
- Verified customer
Rachel Reed
January 31, 2025 · Experience January 31, 2025
Top tier service
The techs here really know Cadillacs inside and out. Always get my car back cleaner than I dropped it off.
- Verified customer
Robert Michael Goynes
January 30, 2025 · Experience January 30, 2025
Solid repair work
Had a weird sound in the suspension. They diagnosed it quickly, fixed it, and the ride is smooth as silk now.
- Verified customer
Melissa Smith
January 27, 2025 · Experience January 27, 2025
Always helpful
They always make sure I understand the repairs. Honest people and they get the job done right the first time.
- Verified customer
SERVICE
December 16, 2024 · Experience December 16, 2024
Long wait time
Sat for three hours just for an oil change. Way too long and nobody kept me updated on the status.
- Verified customer
Teresa Lombardi
November 17, 2024 · Experience November 17, 2024
Class act
Professional staff and great results. They even helped me save some money by finding a coupon for the service.
- Verified customer
Chris Heywang
November 1, 2024 · Experience November 1, 2024
Reliable work
Brought my car in for a recall and they handled it without any issues. Very professional process all around.
- Verified customer
James Miller
October 15, 2024 · Experience October 15, 2024
Efficient and kind
Everything was done on time as promised. Nice to deal with a team that respects your schedule and is honest.