Mark Kijas
June 22, 2026 · Experience June 22, 2026
Great selection and professional staff
Super happy with my purchase. The staff was attentive and helped me compare different jacket weights for the NYC winter.
14 reviews
- Verified customer
- Verified customer
Brian Burgee
June 6, 2026 · Experience June 6, 2026
Excellent service and products
I was looking for a specific style and the staff quickly helped me find it in my size from the back room.
- Verified customer
Edward Pollick
May 16, 2026 · Experience May 16, 2026
Best shop for winter gear
Very happy with my visit. The shop is well-stocked and the staff is incredibly professional and nice to customers.
- Verified customer
Deb McCall
May 6, 2026 · Experience May 6, 2026
Very satisfied with my coat
High quality gear and excellent customer service. Sarah was so kind and made the shopping experience very enjoyable for me.
- Verified customer
Ryan Caldwell
February 12, 2026 · Experience February 12, 2026
Loved the store experience
Friendly team and very helpful. They made sure I found exactly what I needed before I left the shop today.
- Verified customer
David McCarty
January 26, 2026 · Experience January 26, 2026
Best experience shopping here
Loved the selection and the store layout is very nice. Sales associate Sarah was very helpful and knowledgeable about the brand.
- Verified customer
Jeff Harness
January 5, 2026 · Experience January 5, 2026
Top notch quality coats
Everything here is high quality. I came in for a new jacket and the staff made sure I found the right fit.
- Verified customer
Eric Peterson
September 19, 2025 · Experience September 19, 2025
Great gear, slightly pricey
The products are amazing quality, definitely worth the price tag, but the line to checkout took about twenty minutes.
- Verified customer
Samuel Grauer
September 5, 2025 · Experience September 5, 2025
Fantastic customer support here
The staff really knows the products. They were very helpful in showing me the features of the high-end parkas.
- Verified customer
Chris Heywang
June 14, 2025 · Experience June 14, 2025
Horrible customer service in NY
Staff treated me like I was invisible. I wanted to buy a coat but no one would help me in the store.
- Verified customer
Michael Pinero
May 17, 2025 · Experience May 17, 2025
Solid items but slow service
The clothing is perfect for winter. The team is very knowledgeable, though they could use more staff on the weekends.
- Verified customer
Gary James
April 29, 2025 · Experience April 29, 2025
Mixed feelings on the visit
Good store overall, but I felt ignored while looking at the jackets. Once I got help, it was fine, though.
- Verified customer
Marco Arredondo
February 20, 2025 · Experience February 20, 2025
High quality store with helpful staff
Found the perfect winter parka. The team helped me with sizing and explained the different warmth ratings for the jackets.
- Verified customer
Chris Shipe
October 6, 2024 · Experience October 6, 2024
Way too crowded and loud
I tried to shop but it was so crowded that I couldn't even see the racks. Staff were totally overwhelmed.