Kailia Rose
February 22, 2026 · Experience February 22, 2026
Great service at CarFiles
The staff really goes out of their way to make you feel comfortable. No stress, just a great experience getting into a luxury car.
15 reviews
- Verified customer
- Verified customer
Driver
January 9, 2026 · Experience January 9, 2026
Professionalism at its best
Could not be happier with my purchase. The team clearly takes pride in what they do and it shows in the quality of service.
- Verified customer
Justin Lawson
December 24, 2025 · Experience December 24, 2025
Fantastic team, love my DS
The level of care shown to me was excellent. They explained every detail about the features and financing. Highly recommended dealer.
- Verified customer
Zuzi Price
November 8, 2025 · Experience November 8, 2025
Very poor post-sale service
I had a minor issue with the infotainment system and they refused to look at it. Said it was not covered, even though it's new.
- Verified customer
Emily Hartman
October 20, 2025 · Experience October 20, 2025
Quality car, professional team
I am pleased with the purchase. The only reason for 4 stars is that the pickup process was a little crowded and chaotic.
- Verified customer
Mr Disney
August 4, 2025 · Experience August 4, 2025
Top tier quality and professionalism
Unmatched service. They really understand the brand and the requirements of their clients. I am extremely pleased with the car I got.
- Verified customer
Kevin Robinson
July 14, 2025 · Experience July 14, 2025
Great car, minor scheduling issue
I love the new DS I bought. The car itself is perfection. My only minor issue was that I had to wait to see the finance rep.
- Verified customer
Julie Ferraro
June 4, 2025 · Experience June 4, 2025
Very professional and friendly
Good experience overall. They know their product well and were happy to answer all of my questions. I feel confident in my choice.
- Verified customer
Shelley Ross
May 31, 2025 · Experience May 31, 2025
Flawless buying process
CarFiles made everything so easy. I was in and out with my new car in less than two hours. Such a relief compared to other dealerships.
- Verified customer
Christine Waverly
January 27, 2025 · Experience January 27, 2025
Best experience I've had
So happy I chose them. Everyone was friendly and professional from the moment I walked through the door. A really stellar group of people.
- Verified customer
Gary James
January 25, 2025 · Experience January 25, 2025
Mostly happy, small detail missing
The car is fantastic, but it was missing the floor mats that were supposed to be included. Small thing, but still frustrating.
- Verified customer
Eric Peterson
January 17, 2025 · Experience January 17, 2025
Stunning cars, great staff
I had a wonderful experience browsing their selection. No rush, no pressure, just helpful advice. I love my new DS so much.
- Verified customer
Chris Heywang
October 17, 2024 · Experience October 17, 2024
Elite customer service at CarFiles
If you want a high-end experience, come here. The staff treated me like royalty while I picked out my new DS. Everything was handled perfectly.
- Verified customer
Betty Lindstrom
September 19, 2024 · Experience September 19, 2024
Overpromised on the parts delivery
I was told my accessory parts would be ready in three days. It has been two weeks and I'm still waiting. Communication is poor.
- Verified customer
William Foster
September 11, 2024 · Experience September 11, 2024
Absolutely love this car
The entire process was smooth. The sales manager was very knowledgeable and helped me customize the order exactly how I wanted it.