Coconut Creek Genesis

3.9Great · 21 reviews · 21 verifiedClaimed profile

20 reviews

  • Richard Hill

    June 12, 2026 · Experience June 12, 2026

    Verified customer

    Love my new Genesis

    The car drives like a dream. Buying it was easy because they didn't play the typical games I usually encounter at luxury brands.

  • Paul Horn

    May 27, 2026 · Experience May 27, 2026

    Verified customer

    Fantastic sales team

    They really knew every detail about the tech in my new G80. Helped me set up my phone and settings before I drove off.

  • Victoria Williams

    May 17, 2026 · Experience May 17, 2026

    Verified customer

    Poor management

    I was ignored for twenty minutes while trying to talk to someone about a repair estimate. Very unprofessional environment.

  • Mark Kijas

    May 4, 2026 · Experience May 4, 2026

    Verified customer

    Good experience overall

    Sales process was smooth. I think they could be a bit faster with the finance part, but overall I walked away happy with my GV70.

  • Figueroa-Robbins

    March 27, 2026 · Experience March 27, 2026

    Verified customer

    Good place for a Genesis

    They know the brand well and the service center is cleaner than most dealerships I visit. Pricing is reasonable for the service provided.

  • John Greska

    March 4, 2026 · Experience March 4, 2026

    Verified customer

    Top tier service

    Had to bring my car in for a recall notice. They were organized and had me back on the road in less than two hours total.

  • Patricia Nguyen

    February 19, 2026 · Experience February 19, 2026

    Verified customer

    Never again

    They damaged my bumper while it was in the shop for an oil change. No one took responsibility and it was a headache to deal with.

  • Benjamin Trask

    January 23, 2026 · Experience January 23, 2026

    Verified customer

    Above and beyond

    I had a minor scratch repaired and they did a perfect job. You can't even tell it was there. These guys take pride in their work.

  • Adam Kessler

    January 12, 2026 · Experience January 12, 2026

    Verified customer

    Solid dealership experience

    Good service and friendly folks. They took care of my first maintenance visit quickly and gave me a nice loaner car for the day.

  • Rachel Kirby

    October 8, 2025 · Experience October 8, 2025

    Verified customer

    Terrible service department

    They couldn't figure out a basic electrical bug after two visits. Very frustrating to have a luxury car that won't start reliably.

  • Cheryl Novak

    August 16, 2025 · Experience August 16, 2025

    Verified customer

    Nice dealership

    They have a great setup and the staff is genuinely friendly. I am happy with how my recent maintenance check was handled.

  • Amanda Rojas

    August 6, 2025 · Experience August 6, 2025

    Verified customer

    Happy customer

    Everything went well. The service team is honest about what needs to be done. I plan on coming back for all my future service needs.

  • Matthew Sullivan

    August 5, 2025 · Experience August 5, 2025

    Verified customer

    Decent dealer

    My car was ready when promised. The price was as quoted and they didn't try to pull any fast ones. Satisfied with the results.

  • Kassandra Gomez

    July 11, 2025 · Experience July 11, 2025

    Verified customer

    Genesis experience was top notch

    Traded in my old SUV for a G70. Everyone treated me like royalty. The leather quality in these cars is just incredible for the price point.

  • Jeff Harness

    July 8, 2025 · Experience July 8, 2025

    Verified customer

    Professional team

    I appreciated the clear communication. They texted me updates on the status of my vehicle which saved me a bunch of phone calls.

  • American RVer

    April 24, 2025 · Experience April 24, 2025

    Verified customer

    Best luxury car purchase

    Mark was excellent. No pressure, just gave me the facts and let the car speak for itself. Loving the new GV80 every day.

  • Janet Ocampo

    April 4, 2025 · Experience April 4, 2025

    Verified customer

    Genesis quality shines here

    I needed help with my infotainment system and they fixed the glitch in minutes. Very capable staff working in the service department.

  • Marie Dupont

    April 3, 2025 · Experience April 3, 2025

    Verified customer

    Okay experience

    The car is great but I felt like the service advisor could have been more attentive. It was hard to get an update on my status.

  • Henry Coates

    December 21, 2024 · Experience December 21, 2024

    Verified customer

    Good service

    Consistent quality and helpful staff. I've used their service team a few times now and they always get the job done right.

  • Pamela Thompson

    December 2, 2024 · Experience December 2, 2024

    Verified customer

    Average service visit

    Took a little long to get my loaner car ready. The technician was great, but the front desk seemed a bit disorganized today.