Angela Lee
July 27, 2026 · Experience July 27, 2026
Nice floors, slow start
It took a few days to get the estimate back, but once we started, the work was high quality. Very happy with the final result.
Creative Flooring of Pensacola, Inc.
3.8Great · 19 reviews · 19 verifiedClaimed profile
19 reviews
- Verified customer
- Verified customer
Louis Monacello
July 26, 2026 · Experience July 26, 2026
Floors are good, timing was off
The final product is nice, but the project took two days longer than they quoted. It disrupted my work-from-home schedule.
- Verified customer
Pamela Knight
June 17, 2026 · Experience June 17, 2026
Beautiful job on my kitchen
The team was professional, clean, and fast. My kitchen floors look amazing now. Glad I went with a local business for this project.
- Verified customer
Daniel Okafor
May 24, 2026 · Experience May 24, 2026
Unprofessional and poor workmanship
Floors were installed unevenly and they didn't use the right materials. A complete waste of time and money. Never using this store again.
- Verified customer
William Pouch
May 18, 2026 · Experience May 18, 2026
Excellent service and quality
My new laminate looks just like hardwood but fits my budget. Installation was done by people who clearly knew what they were doing.
- Verified customer
The Outlaw Olive
April 22, 2026 · Experience April 22, 2026
Great flooring selection
We are pleased with our new floors. The install was efficient and the crew was very polite. Would use them again for our next room.
- Verified customer
Barbara Ellis
April 6, 2026 · Experience April 6, 2026
So happy with the outcome
They did my entire house and everything looks perfect. The team was clean and fast. Definitely recommend these guys to anyone.
- Verified customer
Mr Disney
April 2, 2026 · Experience April 2, 2026
Best in the Pensacola area
They have such a huge selection. The staff helped me pick the right flooring for my high-traffic living room. Fantastic installation.
- Verified customer
Daniel Eckert
March 20, 2026 · Experience March 20, 2026
Great work on my office floor
Had new carpet installed in my office. The transition was smooth and the installers were very respectful of my workspace.
- Verified customer
John Deyo
March 11, 2026 · Experience March 11, 2026
Professionalism at its best
From picking out the flooring to the final walkthrough, they were excellent. My new floors are beautiful and high quality.
- Verified customer
Chuck Burgess
February 20, 2026 · Experience February 20, 2026
Top notch work every time
These guys are the best. Always on time, always professional, and the work looks perfect. They are my only choice for flooring.
- Verified customer
Max Lane
November 22, 2025 · Experience November 22, 2025
Quality floors at fair prices
Happy with the material and the install. The crew was efficient and polite. A little more cleanup would have been nice, but no major issues.
- Verified customer
Diane Oyelaran
October 28, 2025 · Experience October 28, 2025
Good quality local flooring
Friendly team in the showroom. They gave me great advice on maintenance and cleaning. The installation was solid and looks good.
- Verified customer
Victor Morales
July 31, 2025 · Experience July 31, 2025
Love my new floors
The entire process was very professional. From the initial quote to the installation, everything went smoothly. Highly recommend Creative Flooring.
- Verified customer
Shelley Ross
July 10, 2025 · Experience July 10, 2025
Don't waste your time here
They didn't show up for the install appointment and didn't bother to call. When I called, they claimed they had the wrong date. Horrible service.
- Verified customer
Design Eagles
May 31, 2025 · Experience May 31, 2025
Quality installation for the price
Good floors and great install crew. They were fast and worked hard the whole time. Would definitely call them for the next job.
- Verified customer
Sandra Seibel
April 25, 2025 · Experience April 25, 2025
Worst experience ever
They damaged my baseboards and didn't even apologize. The management was unhelpful and rude when I brought it up. Do not recommend.
- Verified customer
Liz Bobbie
March 24, 2025 · Experience March 24, 2025
Professional installation and great service
My new hardwood floors look incredible! The team was on time every day and finished the job ahead of schedule. Very happy customer.
- Verified customer
Christina Boyle
November 11, 2024 · Experience November 11, 2024
Decent flooring but average service
The flooring looks nice, but the installation crew left a bit of a mess behind. Would have expected better cleanup after paying the premium price.