Samuel Grauer
August 5, 2026 · Experience August 5, 2026
Bad experience with service manager
Total disaster. They held my tractor for three weeks and never called me back. Finally went in and found it sitting outside.
Crystal Tractor & Equipment
4.0Great · 15 reviews · 15 verifiedClaimed profile
15 reviews
- Verified customer
- Verified customer
Hiram Rios
February 23, 2026 · Experience February 23, 2026
Great experience buying a mower
Sarah helped me pick out a new zero-turn and the financing was really simple. They delivered it to my barn that afternoon.
- Verified customer
Suzanne
January 16, 2026 · Experience January 16, 2026
Always helpful with heavy equipment
We bought our skid steer from these guys and their support team is top tier. Always quick to help with any maintenance.
- Verified customer
Brian Orlick
January 7, 2026 · Experience January 7, 2026
Reliable parts and friendly team
Crystal Tractor is my go-to for all my farming needs. They know exactly what I need for my equipment every single time.
- Verified customer
Cynthia Frazier
January 3, 2026 · Experience January 3, 2026
Helpful with equipment advice
I came in with a few questions about my tiller and the guy spent 20 minutes explaining it to me. Very friendly service.
- Verified customer
Shawna Housefield
December 18, 2025 · Experience December 18, 2025
Okay shop for simple things
Good for parts, but I would not trust them with complex engine work. Mixed bag depending on who is working that day.
- Verified customer
Donald Lizotte
November 17, 2025 · Experience November 17, 2025
Tractor maintenance done right
Josh took care of our annual service and they were super efficient. Everything is running better than it has in years.
- Verified customer
Alonza Pettiford
October 25, 2025 · Experience October 25, 2025
Overcharged for basic repair
They billed me for way more hours than were actually worked. I tried to talk to the manager and he was completely dismissive.
- Verified customer
Michael Pisano
October 24, 2025 · Experience October 24, 2025
Excellent local equipment dealer
Crystal Tractor is the best. Always friendly, prices are fair, and the parts counter is well stocked. They really value us.
- Verified customer
Ron Taylor
October 23, 2025 · Experience October 23, 2025
Solid tractor repair and parts
Had a hydraulic leak and they fixed it overnight. They know these machines inside and out. Very happy with the result.
- Verified customer
Beth Hartstein
October 5, 2025 · Experience October 5, 2025
Best tractor dealer around Madison
Needed a part for my John Deere and they had it in stock. Dave was super helpful and showed me how to install it.
- Verified customer
Richard Scholl
July 2, 2025 · Experience July 2, 2025
Average parts service today
They had the part but it took forever to find someone to help me in the back. Decent shop but needs better staffing.
- Verified customer
Edward Pollick
June 20, 2025 · Experience June 20, 2025
Knowledgeable mechanics on staff
Good shop with experienced people. My repair was a bit pricier than I thought, but it was done right the first time.
- Verified customer
Steven Gerasimovich
March 9, 2025 · Experience March 9, 2025
Good parts selection available
Had most of what I needed for my mower. Only issue was a slight wait at the counter because it was busy.
- Verified customer
Benjamin Trask
February 5, 2025 · Experience February 5, 2025
Great support for my farm
Always get my parts here. If they don't have it, they order it and it arrives within two days. Very dependable folks.