Decent support but slow response time
Review of Dealer San Antonio by SERVICE · August 11, 2025
3/5
The support is knowledgeable but getting a response can sometimes take a few days. They need more staff on the phones during the busy season.
More reviews of Dealer San Antonio
- Verified customer
Emily Campbell
May 4, 2026 · Experience May 4, 2026
Seamless experience with the corporate team
The team in San Antonio made our fleet acquisition incredibly easy. Mark handled all the paperwork for our five new trucks and the financing terms were excellent.
- Verified customer
Steven Gerasimovich
March 29, 2026 · Experience March 29, 2026
Good resources provided for our sales
The support staff here is very helpful. They supplied us with all the necessary marketing graphics for our recent truck promotion, which was a huge help.
- Verified customer
Melissa Smith
February 1, 2026 · Experience February 1, 2026
Excellent guidance on financing options
The financing department here is top-tier. They explained all the new interest rate structures clearly so I could pass that info to my customers. A+ work.
- Verified customer
Shelley Ross
December 3, 2025 · Experience December 3, 2025
Responsive and helpful corporate office
I dealt with James regarding some parts inventory issues and he was fantastic. Got the supply chain bottleneck fixed immediately so we could keep our service bay running.