The Outlaw Olive
August 12, 2026 · Experience August 12, 2026
Great team to work with
They are super knowledgeable about the automotive industry. Really helped us bridge the gap between sales and service. Highly recommend.
16 reviews
- Verified customer
- Verified customer
Cynthia Frazier
July 10, 2026 · Experience July 10, 2026
Great insights for our business
Professional and very helpful with our sales process. They provided some great templates that we started using immediately. Good investment.
- Verified customer
Taw Reh
July 2, 2026 · Experience July 2, 2026
Mixed results on implementation
They had great ideas but the execution on our end was tough because they weren't around for the rollout. Nice guys though.
- Verified customer
Richard Scholl
May 3, 2026 · Experience May 3, 2026
Waste of our time
They just talked over us the whole time and didn't really understand how our small business works. Not worth the high fee.
- Verified customer
Michael Pinero
April 25, 2026 · Experience April 25, 2026
Expert guidance for our team
They came in and simplified our processes. My staff is now much more confident on the phones. Excellent consulting work.
- Verified customer
James Tooley
April 21, 2026 · Experience April 21, 2026
Top notch consulting team
I’ve hired consultants before but they were the best. They actually listened to what our specific problems were instead of just giving generic advice.
- Verified customer
Ron Taylor
April 7, 2026 · Experience April 7, 2026
Highly effective consulting
They took the time to listen to our specific pain points. Their advice helped us close 20% more appointments last month. Amazing.
- Verified customer
Jonathan Meyers
March 9, 2026 · Experience March 9, 2026
Knowledgeable consultants
They really helped us revamp our follow-up strategy. Sales leads have been converting much better since their visit. Would recommend.
- Verified customer
Thomas Reyes
February 17, 2026 · Experience February 17, 2026
Professional and very thorough
They came in and audited our whole process. Found so many holes we didn't know existed. Our bottom line is way healthier now.
- Verified customer
Louis Monacello
January 3, 2026 · Experience January 3, 2026
Incredible results for us
Everything they taught us worked exactly as they said it would. Our lead-to-appointment conversion is the highest it's ever been.
- Verified customer
Eric Peterson
May 22, 2025 · Experience May 22, 2025
True industry experts
Very impressive experience. They know the auto business inside and out. Our sales team is much more focused thanks to their help.
- Verified customer
Debra Leone
May 2, 2025 · Experience May 2, 2025
Overly generic advice
Expected more in-depth strategy but a lot of what they said we had already read online. Felt like a generic lecture.
- Verified customer
Connie Melendy
December 30, 2024 · Experience December 30, 2024
Best BDC training ever
They turned our messy phone process into a fine-tuned machine. I can finally trust the team to handle leads properly.
- Verified customer
Mark Sullivan
December 20, 2024 · Experience December 20, 2024
Game changer for our shop
Working with eliteBDC totally changed how we handle customer calls. Our appointment booking rate went way up after their training.
- Verified customer
Pamela Thompson
October 10, 2024 · Experience October 10, 2024
Exactly what we needed
If your dealership is struggling with call handling, call them. They fixed our BDC in just two sessions. High value for the money.
- Verified customer
Chris Shipe
September 17, 2024 · Experience September 17, 2024
Helpful and efficient
Good training for our staff. They were very clear and provided actionable steps. We’ve already seen an improvement in our metrics.