Terrible communication and follow up

Review of Empire Truck Sales by Mark Kijas · June 10, 2026

1/5

After the sale, I never heard from them again regarding my registration paperwork. I had to go there in person to get answers.

More reviews of Empire Truck Sales

  • Jason Ensey

    December 2, 2025 · Experience December 2, 2025

    Verified customer

    Professionalism at every step

    Felipe helped me trade in my old truck for a newer model. Great trade value and quick financing. Will be back for future needs.

  • Michael Shutter

    August 11, 2025 · Experience August 11, 2025

    Verified customer

    Nice selection of trucks

    Good inventory and fair pricing. The staff is professional. Just a long wait during the final financing stage, but worth it.

  • Anita Hermann

    July 28, 2025 · Experience July 28, 2025

    Verified customer

    Above and beyond customer service

    The entire team here is knowledgeable and patient. I had a lot of questions about maintenance schedules and they walked me through it.

  • Marco Arredondo

    May 18, 2025 · Experience May 18, 2025

    Verified customer

    Professional truck dealership in Pensacola

    Felipe was incredibly helpful with finding the right truck for my business. The process was fast and the truck was pristine.