Terrible customer service and rude staff

Review of European Wax Center by Connie Galietti · March 25, 2026

1/5

I had a horrible experience today. The receptionist was dismissive and I was treated like an inconvenience. I will definitely be looking for another location.

More reviews of European Wax Center

  • Jennifer Ortiz

    June 21, 2026 · Experience June 21, 2026

    Verified customer

    Fast and clean waxing service

    Came in for my routine service and was in and out in no time. The technician was great and very attentive to detail.

  • Gregory Sandoval

    June 14, 2026 · Experience June 14, 2026

    Verified customer

    Left with a bad reaction

    I had a very negative experience and my skin was damaged during the session. The staff didn't seem concerned when I brought it up to them.

  • Robert Hayes

    June 7, 2026 · Experience June 7, 2026

    Verified customer

    Best waxing spot in Odessa

    I won't go anywhere else. The team here is excellent and they really know how to make you feel at ease during the service.

  • Dennis Aguirre

    June 4, 2026 · Experience June 4, 2026

    Verified customer

    Fantastic customer service and atmosphere

    Always professional and super clean. I really appreciate how the staff remembers my preferences every time I book an appointment.