Hidden fees and rude staff
Review of Extra Space Storage by David McCarty · October 1, 2024
1/5
They added charges I never agreed to. When I asked about it, the manager was incredibly dismissive and unhelpful.
More reviews of Extra Space Storage
- Verified customer
Pamela Knight
February 18, 2026 · Experience February 18, 2026
Top notch storage experience
I had to store my classic car here for the season and the climate control is perfect. Thanks to Dave for the tour.
- Verified customer
Justin Halloran
January 22, 2026 · Experience January 22, 2026
Super friendly and helpful staff
Needed a bigger unit last minute and Mike made it happen without any stress. Highly recommend this place to everyone.
- Verified customer
Aaron Whitehead
May 7, 2025 · Experience May 7, 2025
Everything was simple and fast
Great service from Sarah. She got me set up in about ten minutes and the unit was spotless when I moved in.
- Verified customer
AmoinTampa
February 14, 2025 · Experience February 14, 2025
Locked out of my unit
They changed the gate code without notifying me. Stood in the heat for an hour trying to get help with no answer.