Factory Direct Furniture

4.1Great · 15 reviews · 15 verifiedClaimed profile

15 reviews

  • Christine Crane

    May 22, 2026 · Experience May 22, 2026

    Verified customer

    Great find for the house

    Bought a dresser here last week. It's beautiful and sturdy. The team helped me load it into my truck without any hassle. Would shop again.

  • Nancy J. Walker

    March 30, 2026 · Experience March 30, 2026

    Verified customer

    Good selection of coastal decor

    Really happy with our new dining set. The staff helped us coordinate the chairs. Only taking off a star because the showroom was a bit crowded today.

  • Deb McCall

    March 23, 2026 · Experience March 23, 2026

    Verified customer

    Best place for coastal furniture

    I love the vibe of this store. They have great taste and the staff is wonderful. Found the perfect accent table for my entryway.

  • Maria Sanchez

    March 3, 2026 · Experience March 3, 2026

    Verified customer

    Nice sectional but long wait

    Found a great sectional for our beach condo. The quality is solid, but the delivery took a week longer than promised. Brian was helpful checking the status.

  • Deborah Gannon

    February 25, 2026 · Experience February 25, 2026

    Verified customer

    Nice quality items available

    Good prices on solid wood pieces. The store is well-organized, though it took a few minutes for someone to greet us when we walked in.

  • Victor Morales

    October 18, 2025 · Experience October 18, 2025

    Verified customer

    High quality and great prices

    I came in looking for a desk and left with a full home office setup. Great variety of styles and really friendly service from the whole team.

  • Eric Donovan

    October 11, 2025 · Experience October 11, 2025

    Verified customer

    Do not recommend at all

    The item I ordered was out of stock despite the website saying otherwise. Waited three weeks before they told me, and then they refused a full refund.

  • Rodney Rubright

    September 2, 2025 · Experience September 2, 2025

    Verified customer

    Average experience with delivery

    Furniture is decent, but communication about the delivery window was lacking. We had to call three times to figure out when they were coming.

  • Cheryl Swinburn

    July 25, 2025 · Experience July 25, 2025

    Verified customer

    Beautiful pieces and professional staff

    The showroom looks amazing. We bought a full living room suite and the delivery team arrived right on time and set everything up carefully.

  • Teddy Pospiech

    June 22, 2025 · Experience June 22, 2025

    Verified customer

    Best furniture store in town

    I was impressed by the inventory here. Marcus was very knowledgeable about the materials and helped us find a couch that fits our living room perfectly.

  • Ronald Guerrero

    May 3, 2025 · Experience May 3, 2025

    Verified customer

    Excellent service and quality furniture

    Stopped in for a new bedroom set and found exactly what I needed. Sarah made the checkout process super quick and easy. Very satisfied.

  • Lisa Marchetti

    March 5, 2025 · Experience March 5, 2025

    Verified customer

    So happy with my purchase

    I was looking for something specific for my guest room and they had exactly what I had in mind. Quick service and great prices.

  • Jason Ensey

    January 18, 2025 · Experience January 18, 2025

    Verified customer

    Terrible customer service and delivery

    My dresser arrived with a huge gouge in the side. Called to complain and they made me jump through hoops just to get a return request started.

  • Max Lane

    October 8, 2024 · Experience October 8, 2024

    Verified customer

    Highly recommended furniture spot

    Excellent customer service and very competitive pricing compared to the big box stores. The staff is genuine and not pushy at all.

  • Nicholas Reed

    September 26, 2024 · Experience September 26, 2024

    Verified customer

    Fantastic service and selection

    Couldn't be happier with our new patio set. Everything was high quality and the staff were very accommodating with our tight schedule.